We ship all our cakes with FedEx as they have proven to be the soundest company in taking care of the cake, so we suggest you visit a FedEx/Kinko’s office for sending the cake back to us. We do not include a return label.
Before returning the cake, make sure the edible section of the cake has been cleaned out and then just pack it back up in the same box it arrived in, be sure to wrap it well with saran wrap for safe transportation. The cake must be returned within 7 days of the party event in the same condition we shipped it to you in order to receive a full refund.
Upon return of the cake, we will inspect it and make sure there is no damage, then we will refund the security deposit back to your credit card.
Return Mailing Address:
5510 33rd street SE,
Grand Rapids, MI 49512